Why product pages underperform
A product page is written to persuade. A generative answer needs to compare. When an engine is asked for the best moisturiser for a specific skin condition, it needs attributes it can line up side by side — and brand copy usually supplies adjectives instead.
The brands that win the comparison publish the comparable facts themselves, in the same structure across every product.
The review corpus is an owned asset
Reviews are the corroboration layer engines trust most in commerce. Treating them as a conversion widget rather than as a structured, crawlable corpus leaves the most valuable signal on the table.
- ›Expose review text as crawlable HTML, not only inside a client-rendered widget.
- ›Preserve specificity — reviews that name a use case are quoted; five-star adjectives are not.
- ›Keep recency visible; engines discount undated review bodies.
Marketplace cannibalisation
When the same catalogue exists on the brand's domain and on two marketplaces, engines often cite the marketplace, because it carries more corroborating signal. The recommendation still names the brand, but the authority — and the click — leaves.
The fix is differentiation at the source level: publish something on the owned domain that the marketplace listing cannot contain.
