The core record
Everything starts with one canonical record that every other surface must match exactly.
- ›Legal name, trading name and any former names, explicitly related to each other.
- ›One-sentence category description using terms buyers actually use.
- ›Registered address, service areas and per-location addresses in a single format.
- ›One contact route per channel, consistent everywhere.
- ›Founding date, ownership structure and any regulator or registry identifiers.
- ›Canonical logo and imagery at stable, absolute URLs.
The relationship layer
Entities gain authority from what they are connected to: products, people, locations, certifications, partners and topics. Each relationship should be stated somewhere stable and corroborated somewhere independent.
The reconciliation loop
Run this quarterly, and always after a rename, acquisition, funding event or leadership change.
- ›List every third-party surface that describes you. Include the ones you did not create.
- ›Diff each against the canonical record.
- ›Fix the highest-authority mismatches first.
- ›Retire legacy identities explicitly rather than abandoning them.
- ›Re-sample identity prompts afterwards to confirm the engines updated.
